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Delivering Effective Social Customer Service : How to Redefine the Way You Ma…

Delivering Effective Social Customer Service : How to Redefine the Way You Ma…

USD 23.54 USD
SKU: nw5ULTXt
GTIN: 9781118662670
Condition: Brand New

Specifications

ISBN9781118662670
Subject AreaBusiness & Economics
Item Length9.3 in
Publication Year2013
TypeTextbook
FormatHardcover
LanguageEnglish
Item Height0.8 in
Item Weight18.1 Oz
Item Width6.4 in
Number Of Pages272 Pages

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation, Hardcover by Blunt, Carolyn; Hill-wilson, Martin, ISBN 1118662679, ISBN-13 9781118662670, Brand New, Free shipping in the US Offers businesses strategies and best practices for using social media to improve services and build relationships with customers, covering such topics as understanding social customer behavior and managing an online reputation.

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